Frequently Asked Questions

We offer a variety of flexible lease terms ranging from 12 to 18 months to best fit your needs.

Your rent includes professional maintenance services and full lawn care, ensuring your home and landscaping are well maintained without any added responsibility on your part.

Yes, residents are required to carry renter’s insurance with a minimum of $100,000 in liability coverage to provide protection and peace of mind.

At this time, The Brook does not offer short-term lease options. We currently offer lease terms based on availability and community leasing guidelines.

Scheduling a tour is easy! You can book an in-person guided tour or a self-guided TOUR24 experience directly through our website, through an ILS listing, or by contacting our leasing office. TOUR24 allows you to tour the community and available homes at your convenience, while our leasing team is available for personalized guided tours and to answer any questions you may have.

Yes! We are one of the most pet friendly communities in the area! We have no breed restrictions and allow 3 pets pet home. The pet fee is $350 for each pet and, monthly pet rent is $25 per pet.

The Brook does not offer fenced private yards. However, residents and their pets can enjoy our fenced pet park, providing a dedicated space for dogs to play, exercise, and socialize. Many of our homes also feature private balconies or patios, depending on the floor plan selected.

Yes! In addition to The Brook's on-site fenced pet park and pet spa, there are several popular dog parks nearby. Local favorites include Short Pump Park, which features separate areas for large and small dogs, and Crump Park, a popular Glen Allen park with walking trails and open green space for you and your pup to enjoy. Dog owners can also visit Dorey Dog Park, which offers dedicated off-leash areas for both small and large dogs.

Yes! The Brook offers a variety of home options, including one-, two-, and three-bedroom apartments, as well as two- and three-bedroom townhomes. With multiple floor plans available, residents can choose the layout and living space that best fits their lifestyle and needs.

Yes, every home includes in-unit laundry with brand-new Samsung appliances, providing modern convenience and reliability.

Yes! Our two- and three-bedroom townhomes include attached garages, providing convenient direct access to your home. We also offer detached garages throughout the community, which are available to rent for $200 per month, subject to availability.

Yes, routine maintenance services are included in your rent for added convenience and peace of mind.

Yes, we provide 24-hour emergency maintenance services to ensure urgent issues are addressed promptly at any time.

The property is professionally managed by Middleburg Communities, with leadership under Lacey Conner.

The community is professionally managed onsite by Middleburg Management.

No, lawn care and landscaping are fully handled by management, so residents can enjoy a beautifully maintained community without the upkeep.

Renting at The Brook allows you to enjoy the space and feel of a home without the responsibilities of homeownership. Residents can take advantage of maintenance-free living, resort-style amenities, flexible lease terms, and the ability to move without the long-term commitment of a mortgage. It's a great option for those who want a high-quality living experience while maintaining flexibility for work, family, or future plans.

Yes! The Brook regularly hosts resident events and social gatherings throughout the year, providing opportunities to meet neighbors, build connections, and enjoy the community. From seasonal celebrations and food trucks to resident appreciation events and lifestyle-focused activities, there's always something happening at The Brook.

Residents at The Brook enjoy a wide range of resort-style amenities, including a saltwater pool with tanning shelf, a 24-hour fitness center with a private yoga and cycle room, coworking spaces with private phone rooms and a conference room, a game lounge with billiards and ping pong, outdoor grilling stations, fire pits, and community gathering spaces. Pet owners will appreciate the fenced dog park and on-site pet spa, while additional conveniences include elevators in every building and electric vehicle charging stations.

School zoning information is available upon request and can be confirmed with the local school district for the most up-to-date details.

Yes! The Brook offers open lot parking on a first-come, first-served basis for both residents and guests. There are no assigned parking spaces within the community.

The Brook offers open lot parking on a first-come, first-served basis with no assigned parking spaces. Residents are permitted one vehicle per lease holder, and all vehicles must comply with community parking policies and registration requirements.

The Brook is conveniently located at 1230 Brook Bend Road in Glen Allen, Virginia, approximately 20–30 minutes from Richmond International Airport (RIC), depending on traffic conditions. This makes travel easy for residents who frequently fly for business or leisure.

The Brook is conveniently located near several shopping and dining destinations. Just minutes away, residents can enjoy dining and everyday conveniences at Avalon and Virginia Center Commons areas, including Publix, Kroger, Starbucks, Chick-fil-A, Panera Bread, Jersey Mike's, and other local restaurants and retailers. For even more options, Short Pump Town Center is approximately 15–20 minutes away and offers premier shopping, dining, and entertainment, including Nordstrom Rack, Dillard's, Apple, Barnes & Noble, Target, Whole Foods, The Cheesecake Factory, Cooper's Hawk, Firebirds Wood Fired Grill, and dozens of additional retailers and restaurants. Whether you're running errands, meeting friends for dinner, or enjoying a day of shopping, The Brook's location provides convenient access to some of the area's most popular destinations.

Yes! The Brook offers convenient access to several major highways, including I-295, I-95, and I-64, making commuting throughout the Richmond region simple and efficient. Whether you're traveling to Downtown Richmond, Short Pump, Richmond International Airport, or surrounding areas, our location provides easy connectivity to major employment centers, shopping, dining, and entertainment destinations.

The entire application process is completed online. There is a $50 application fee per applicant over the age of 18, along with a one-time administrative fee of $200.

Yes, we accept guarantors to assist applicants who may need additional income qualification support.

Utilities are not included in the base rent; however, we charge a $110 monthly service fee that covers Smartaira high-speed internet, valet trash service, and pest control. Water is billed separately based on individual usage, and electricity is set up directly with Dominion Energy.

Deposits are credit-based and range from $500 up to an additional one month’s rent. We also offer alternative options, such as the OneApp Guarantee, to provide additional flexibility and support during the leasing process.